Support

Request technical support

Fill out the fields below to submit a support ticket to us by uploading a Hauptwerk diagnostic file. Try to be as thorough as possible in your description. We will contact you by email after reviewing your support request.

For all non-support related matters please use our Contact form.

Diagnostic file upload procedure

  1. Run Hauptwerk.
  2. Click Help | Create a diagnostic file to send to your support provider...
  3. Save the file to your Desktop.
  4. Click the button below to search for this file.
  5. Click Submit to send.
Upload
First Name
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Email
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Subject
Description
 

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