Request technical support

Fill out the fields below to submit a support ticket to us by uploading a Hauptwerk diagnostic file. Try to be as thorough as possible in your description. We will contact you by email after reviewing your support request.

For all non-support related matters please use our Contact form.

Diagnostic file upload procedure

  1. Run Hauptwerk.
  2. Click Help | Create a diagnostic file to send to your support provider...
  3. Save the file to your Desktop.
  4. Click the button below to search for this file.
  5. Click Submit to send.
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